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Appointment reminders

Salon appointment reminders that cut no-shows

A friendly text the evening before every appointment, sent from your salon's own phone, so replies come straight back to you.

Texts from your own number

Reminders are sent each evening by your salon's iPhone, so clients see your number and can reply to you directly.

One text per client

A client with two appointments tomorrow gets one tidy reminder with their earliest time, never two texts.

Respects their choice

Clients who don't want reminders are marked on their record and skipped every time.

No-show tracking

Mark a no-show in one tap. Next time they book, miBooks shows a warning, which turns red after two.

Why reminders matter

An empty chair is lost income you can't get back. Most no-shows aren't rude, just forgetful, and a short reminder the evening before is the simplest way to fix that. Clients who need to cancel tell you in time to fill the gap from your waiting list.

Write your own message

Choose the wording of your reminder, including the client's name, time and your salon name. The list of tomorrow's texts is always there to check, along with anyone skipped and why.

Turn missed appointments into rebookings

When someone cancels, miBooks tells you if anyone on your waiting list wanted that day, so the slot doesn't go to waste.

Questions

Frequently asked questions

How are reminder texts sent?

Each evening, a simple automation on your salon's iPhone collects tomorrow's reminders from miBooks and sends them as normal texts from your own number.

Can clients opt out of reminders?

Yes. Untick "Send appointment reminders by text" on their record and they're never sent one.

Does miBooks track no-shows?

Yes. Mark a booking as a no-show and it stays in their history. Next time they're booked, miBooks shows a warning so you can ask for a deposit or confirm by phone.

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Let's talk about your salon

Want a demo, have a question, or ready to move your diary to miBooks? Send us a message and we'll get back to you by email.

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